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Terms & Conditions

Owner of the website, the offer and the linking of the Terms


This website is owned and operated by PLAY PLUS WORLD, the intellectual property of Mr. LUIS SANCHEZ PARRA as a natural person. These Terms set forth the terms and conditions under which you may use our website and purchase PC or online video game refills that we offer. This website offers visitors the ability to purchase digital recharge packs for PC or online video game players at a low cost. By accessing or using the website and purchasing our top-ups, you acknowledge that you have read, understood and agree to be bound by these Terms.


Who can use the website; What are the requirements to create an account?


To use our website and purchase our digital video game top-ups, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not permitted to use this website and purchase our digital video game top-ups if doing so is prohibited in your country or under any law or regulation applicable to you. If you are a minor, make use of our services with the guardianship of an adult who has the legal quality described above.


Key Business Terms.


By purchasing a Refill, you agree that: (i) you are responsible for reading the entire package description list before committing to purchase it; (ii) you enter into a legally binding contract to purchase a package when you commit to purchase one and complete the checkout process.

The prices we charge for purchasing any of our top-ups are listed on the website. We reserve the right to change the top-up prices displayed at any time and to correct any pricing errors that may inadvertently occur. Additional pricing and sales tax information is available on the checkout page.

The rates of the services are maintained if the proof of purchase of the package is from that same day, since the costs of the packages vary according to the exchange rate of the dollar and the currency with which the purchase is processed._cc781905-5cde-3194 -bb3b-136bad5cf58d_


The purchase process on the page is done manually, since the website does not contain a payment gateway to make these automatic payments, therefore the user at the time of processing his purchase accepts and is aware that he must make a transfer or consignment to the payment option of your choice and as an essential step, upload proof of the payment made to complete the purchase process within the website, since you understand that only with the confirmation of this payment is the recharge effective.


Recharge Policy


For any of our recharge service, it is important that the user or client take into account the following details: 


  1. The recharge delivery time is immediate upon confirmation of the payment made (During events there is a maximum recharge application margin of 1 to 72 hours, since this depends on the platforms and game server congestion)

  2. The recharges are executed immediately if the payment made is confirmed as effective. (the recharge does not apply to vouchers with dates other than the date of registration of the purchase, digitally manipulated vouchers and that do not correspond to an effective payment)

  3. The client must process the corresponding mandatory data in the form in which the payment process is processed, since PLAY PLUS WORLD is not responsible for recharge failures due to the provision of erroneous information, since the recharge is made effective with the information provided by the client.

  4. In the event that with the information that the client has provided an effective recharge cannot be made, the client will be contacted to adjust data and recharge to the data provided in this contact.

  5. The purchase process on the site is manual, therefore the customer must be aware that they must upload the proof of payment made in force on the date and time of the recharge request to the system so that the PLAY PLUS WORLD official can The recharge is effective (the recharge is not effective until the payment is verified, if the customer provides a receipt with date and time that does not correspond to the purchase, or a digitally manipulated receipt, PLAY PLUS WORLD does not execute any recharge, taking the process as intention of fraud)

  6.  PLAY PLUS WORLD does not make refunds in money, at the time there is a failure in the recharge process due to conditions external to the client and to PLAY PLUS WORLD, one of the PLAY PLUS WORLD officials will contact the client to solve the requested recharge process. 


Also, please note the following: (i) Top-ups can only be executed in the country in which they were originally purchased.


Retention of the right to change offer


We may, without prior notice, change the top-up packages offered; stop providing top-up packages or any features in each of the packages we offer; or create limits for the top-ups offered. We may terminate or suspend access to reload packages permanently or temporarily without notice and liability for any or no reason.


Guarantees and responsibility for recharges.


When we receive notification of a claim for some of the recharges made, these are analyzed with the product sales committee, defining if it has procedural effectiveness, to which the application on the case will be communicated in writing to the client in the course of five business days. that processed the claim, said email will describe, if positive, the process to be executed so that PLAY PLUS WORLD can make the recharge again.


PLAY PLUS WORLD in any of its cases does not make refunds in money, it only executes the recharges determined according to the claims made and that these have been considered viable for guarantee.



Ownership of intellectual property, copyrights and logos



This website and the image of the same PLAY PLUS WORLD and its logo, are a registered trademark before the Colombian SUPER INTENDENCE OF INDUSTRY AND COMMERCE, therefore whoever makes use of this brand or its name without prior authorization will assume the legal charges that this entails.


The photographs, icons, names, logos used in the details of each of the packages offered, their rights are completely for the developers and owners of said brands and images, these are not used commercially but as a reference to each of the games to which the top-ups offered on the site apply. Therefore, PLAY PLUS WORLD makes use of this material in a promotional and social recognition manner to be able to identify to which game the recharges marketed on this site apply, no illegal sale of any of these games is made, since the raw material is acquired directly of authorized distributors gives each of the games to which each recharge promoted on the site applies.


Right to suspend or cancel the user account


We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if, in our sole discretion, you violate any provision of these Terms or any applicable law or regulation. You may discontinue use and request cancellation of your account and/or any services at any time. 






You agree to indemnify and hold LUIS XXXXX harmless from any demand, loss, liability, claim or expense (including attorneys' fees), made against you by any third party due to, or arising out of, or in connection with Your use. of the website or any of the services offered on the website.


Limitation of liability


To the maximum extent permitted by applicable law, in no event shall LUIS XXXX be liable for indirect, punitive, incidental, special, consequential, or exemplary damages, including, without limitation, damages for lost profits, goodwill, use, data, or other intangible losses, arising out of or related to the use or inability to use the service.

To the maximum extent permitted by applicable law, LUIS XXXXX  assumes no responsibility for (i) errors, mistakes or inaccuracies in the content; (ii) personal injury or property damage, of any nature, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any personal information stored on it.


Right to change and modify Terms


We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should check this page periodically. When we change the Terms in a material way, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, please do not use or access (or continue to access) the Website or the Service.


Emails and promotional content


You agree to receive messages and promotional materials from us from time to time, by post, email or any other contact form you may provide us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notices, please notify us at any time. 


Preference of law and dispute resolution


These Terms, the rights and remedies provided hereunder, and any and all claims and disputes relating to reload packages for video games, shall be governed, construed and enforced in all respects solely and exclusively in accordance with the substantive laws of Colombia, without respecting its principles of conflict of laws. Any and all such claims and disputes will be brought, and you agree that they will be decided exclusively by, a court of competent jurisdiction located in Bogotá DC The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.


Customer support details and contact information


The attention resources for any management will be made through the email or through Whatsapp:

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